Why 2K10 game away to players without the players there and has been observed do not start

no matter which model, when starting the game, the lens has been followed home dangling players, the referee does not start throwing the ball away and no player appears, do not know what is set wrong, or by what;

please master solution, thanks a lot!

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....... this. . That really do not know the - - or I give you my record transfer in the past? ?